At Taarinie Studio, we aim to deliver your orders safely and on time.
Order Processing
Orders are typically processed within [1–3 business days] after payment confirmation. Processing times may vary during peak seasons or promotional periods.
Delivery Time
Delivery timelines depend on your location and will be estimated at checkout. While we strive for timely delivery, delays may occur due to courier services, weather conditions, or unforeseen circumstances beyond our control.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if available).
Delivery Issues
If you experience delays or have not received your order within the estimated timeframe, please contact us at taarinie.studio@gmail.com.
Returns
You may request a return within 7 days of receiving your order, provided that:
- The item is unused and unworn
- The item is undamaged
- The product is returned in its original packaging
Non-Returnable Items
For hygiene and safety reasons, certain jewellery items (such as earrings, if applicable) may not be eligible for return unless defective.
Refund Process
Once we receive and inspect the returned item, we will notify you of the refund status. Approved refunds will be processed to the original payment method within [5–10 business days].
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within [48 hours] of delivery with clear photos or video evidence. Eligible items will be replaced or refunded accordingly.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.